Education

Stage One Meet the Instructor

Your primary instructor will be Jessy Huebner. If you should receive a different instructor, please note that all instructors are employees of MedCompliance Services, Inc. under the direct supervision of Jessy Huebner.

Stage Two Identify Hospital Requirements

Before we can create a proper curriculum, we must first identify which education programs are needed in the hospital. This can be accomplished by meeting with the hospital staff and director. The end result is a full course specialized for your hospital's staff.

Process of identification:

• Discuss staff roles with department director(s).
• Collect a list of staff and their current educational background.
• Select educational material to be applied.

Stage Three Objectives

A solid educational experience depends on the requirements of your hospital. We expect all staff selected to complete their specialized course in the best interest of their department, hospital and self benefit.

Here's what you can expect during on-site education:

• Provide only educational sessions that will benefit the hospital staff.
• Obtain hospital approval on subject matter by citing rational for sessions.
• Design the educational materials with test as needed and obtain hospital approval of materials.
• Keep the materials in a simple to understand format and provide as many scenarios as possible to illustrate the subject matter as related to hospital staff work assignments.
• Schedule webinars or classroom sessions so all may attend and schedule additional sessions as needed.
• Insure all required staff attends sessions, pass written and oral test.
• Provide re-occurring educational sessions for staff that missed initial session or failed the written and oral test.
• After education session is completed review each attendee sample of their patient charts and charges to insure complete understanding of material as it applies to reality of patient documentation and charging.
• This review will reflect good vs. weak documentation skills.

If a staff member fails to meet the standards required:

• The staff member must repeat the process until their hospital's standard is reached.

Stage Four Educate

The educational process will only include that which is required by your facility.

Areas of continued education are as follows:

• IV Infusion Therapy
• Preventive Medicine
• Preparing for and complying with RAC Audits
• Developing Healthcare Financing Models
• Observation Status
• Financial Analysis, Strategic Pricing and Benchmarking
• Reimbursement Theory
• Nurse Levels of Care (ER and Clinic)
• Surgery Case Leveling
• Re-Engineering Healthcare Delivery Departments
• Fraud & Abuse
• Coding Compliance
• Introduction to CCI, MUE and ABN's

As rules & regulations are changing rapidly, this list may be updated to reflect those changes.

Stage Five Customer Service

MedCompliance Services provides a written report at the end of each engagement with each attendees pass or fail status.

We track performance by auditing a sample of patient charts on a monthly basis to insure data integrity and compliance with subject matter of educational session provided by MedCompliance Services. These performance measures are reflected in reports to enable each client to track their staffs compliance and improvement.

We have a high customer satisfaction by responding to each and every question and/or request in a timely manner not to exceed 24 hours.

Stage Six Conclusion

Hospitals on a daily basis face a number of important issues that need to be addressed before adverse situations occur. Their management level should consider educational sessions when making decisions that will help ensure proper and consistent documentation, charging and billing practices, and will help take advantage of associated revenue / reimbursement enhancement opportunities.

It is strongly recommended establishing proper oversight and control and to maintain a high level of employee understanding as federal rules are added and changed.